Return and Refund Policy

Welcome!

We’re excited you’re considering working with Coach Kelly Bautista to transform your fitness and health. To help you feel fully confident in your decision and understand exactly how the process works, please take a moment to read through the sections below before purchasing your first consultation. This will give you a clear picture of what to expect and how Coach Kelly delivers personalized, results-driven coaching.

At Fitness No Sweat, all coaching is provided personally and exclusively by Coach Kelly Bautista, a 27-year veteran in health and fitness, 2x national competition winner, and Pro Bodybuilder.

Purchase Process

If you are interested in becoming a client:

1.  You complete and submit the detailed questionnaire along with required photos.

2.  Once we receive your submission, you will be directed to make payment for your initial consultation.

3.  Upon successful payment, you will receive a confirmation email, and we will work with you to schedule your first consultation (typically within a few business days, based on availability).

4.  During this first consultation, Coach Kelly will personally get to know you, review your questionnaire and photos, discuss your goals in depth, and address any questions or concerns you may have. This session is dedicated to building a strong foundation and ensuring the program is the right fit.

5.  After the first consultation, Coach Kelly will begin creating your fully personalized diet and/or fitness regimen. You will typically receive your custom plan within 2–3 business days (excluding weekends) following the session.

6.  In subsequent consultations, Coach Kelly will go over your custom plan in detail and schedule ongoing check-ins and follow-ups based on your specific goals and timeline.

No Refunds – All Sales Are Final

•  All payments for consultations, coaching packages, customized fitness/nutrition regimens, programs, check-ins, and any other services are strictly non-refundable.

•  The moment payment is processed and your consultation is scheduled, Coach Kelly Bautista reserves dedicated time exclusively for you. This personalized preparation and availability require significant professional expertise and commitment.

•  For this reason, no refunds or partial refunds will be issued under any circumstances once payment is made—including change of mind, scheduling issues, personal circumstances, or level of participation.

Why This Policy Exists

Every client receives 100% personal attention from Coach Kelly Bautista himself. Reserving consultation time and delivering highly customized coaching cannot be reused or resold, so a strict no-refund policy allows us to maintain premium, one-on-one service while keeping it accessible.

Cancellations & Rescheduling

•  Consultation cancellations or reschedule requests must be made at least 48 hours in advance. Late cancellations or no-shows will result in forfeiture of that session.

•  We may accommodate genuine emergencies when possible.

Questions Before Submitting

Any general questions about the questionnaire, process, pricing, or scheduling can be sent to support@fitnessnosweat.com. We’re happy to help ensure our coaching is the right fit for you!

Please note: Detailed or program-specific questions (such as diet recommendations, food measurements, macros, training splits, or personalized advice based on your situation) are best reserved for your paid first consultation. This allows Coach Kelly to provide thorough, customized answers after fully reviewing your questionnaire, photos, and discussing your goals directly with you.

Last Updated: December 31, 2025